Last updated 25/06/2024

Welcome to https://hopandvine.co.nz
(referred to as Hop And Vine, the Website or the Site).

Hop And Vine understand that your privacy online is important and this statement governs our privacy policies and is inclusive of users of the Hop And Vine website who visit and also users who make use of the various services offered by the Site.


This Privacy Policy explains the rights you have over your personal information and how you can opt out of certain uses and disclosures of your personal information, and, as a courtesy, provides a number of useful links to third party information regarding privacy protection.


What Information is collected and how do we use it?

Subscribing to Hop And Vine

We may collect your email address, name, or your website but only if you voluntarily provide it to us. This may occur, for example, if you fill in our contact form or sign up to receive an email newsletter, enter a promotion, leave a comment, or to receive our freebies. When you fill in our contact form your details will only be used to contact you regarding your request and working with us.

Comments

When visitors leave comments on the Site, we collect the data shown in the comments form (name, email, and your comment) and also the users’s IP address and browser user agent string to help spam detection and to identify the comment owner. At your option, you may also add a profile picture to your comment. Please note that only your name, the content of the comment, and the profile picture (if chosen) will be displayed publicly on the website indefinitely, or until a time that you contact us to remove a comment.

You can request to have your comment(s) removed at anytime by contacting us via our web Contact Form with your name, email address and the comment(s) you want removed.


Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

We use cookies for a variety of reasons set out below:

  • Navigating the website – we use a cookie (called a session id) to identify that you have visited our website and as you navigate our website. This allows the web server to distinguish one user from another, even if multiple users are accessing the site simultaneously. This cookie contains a random string of letters and numbers and is not personally identifiable. The cookie is removed when you navigate away from our site, or close the browser.
  • Personalization – we use cookies to store information about your preferences and to personalize the website for you. This cookie is only created if you voluntarily enter your details or sign up through one of our website forms, comment forms and helps to tailor the website for you (i.e. allows you to access parts if the site reserved for subscribed members among other preferences.) This cookie is removed from your browser after 30 days of inactivity by you on our website;
  • Security – we use cookies as an element of the security measures used to protect users. These cookies contain a random string of letters and numbers and is not personally identifiable. These cookies are designed to be one-time-use and are an essential part of our security strategy to prevent improper use of our services
  • Analysis – we use cookies to help us to analyse the use and performance of our website and services – refer to Analytics below;
  • Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site, with the drawback is that certain features of website may not function or be available to you without the aid of cookies.

Hop And Vine Newsletter

On the Site, you may have the option to subscribe to our newsletter, which may contain promotional and informational content. Our newsletters may include tracking pixels, which are small, transparent images embedded in emails. These tracking pixels help us analyze the effectiveness of our online marketing campaigns and improve the content we provide to our subscribers.

Here's how these tracking pixels work:

  • Email Open Tracking: When you open an email from us, the tracking pixel allows us to know that the email has been opened. This information helps us gauge the engagement of our newsletters.
  • Click-Through Tracking: We also track which links within the email you click on. This helps us understand which content is most relevant to our subscribers.

The data collected through tracking pixels is used solely for the purpose of improving our newsletter content and the user experience. We do not share this data with third parties.

Currently, we use third-party services to manage our newsletter database and deliver emails. These services include, but are not limited to,  Klavio and Prospect. These companies have their own privacy policies, which you can review on their respective websites if you have any concerns about how they handle your data.

If you have signed up to our newsletter, we promise to use it only for the purposes for which it is provided.

  • We will not share your email address with any third parties.
  • We will store your basic account information, or sign up information until you ask us to delete them.
  • If you have inadvertently received one of our newsletters or other unwanted communication, or had a change of mind and no longer want to receive emails from us. You are welcome to opt out of future communication from us at any stage and your name and email will be removed from our email database.

Email Correspondence

When you communicate with Hop And Vine via email, whether it's by sending us a message through our website contact forms or directly to our email addresses, please be aware of the following:

  • Emails and their content, including any personal information such as names and email addresses, may be stored in our email servers and systems as well as in the email application or inbox of the sender.
  • We may use your email correspondence to respond to your inquiries, provide information, or address your requests. We will not use your email address for unrelated purposes or share it with third parties unless explicitly mentioned in the submitted form or you have opted in.
  • While we take reasonable measures to secure our email communications and systems, it's important to note that email communications are inherently not entirely secure. Please refrain from sending sensitive or confidential information via email, and consider alternative means of communication for such purposes.
  • We will retain email correspondence for as long as necessary to fulfill the purposes mentioned in this privacy policy or as required by applicable laws and regulations.


Analytics

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:  https://policies.google.com/technologies/product-privacy


Embedded Content From Other Websites

Articles on this site may include embedded content, such as videos, images, or articles, sourced from external websites like Facebook, YouTube, Pinterest, and others. This embedded content functions on our site in a manner identical to how it operates on its respective external platform.

When you interact with embedded content on our site, these external websites have the potential to collect data about your activities. This data collection may involve the use of cookies, and additional third-party tracking mechanisms. If you have an account with one of these websites and are logged in while engaging with the embedded content, they may trace and associate your interaction with your account.


How is Personally Identifiable Information stored?

Your email address, name, any comments are stored on our server. We have implemented security measures to protect this data from unauthorized access, breaches, or misuse.

What happens if our Privacy Policy changes?

We will let our users know about changes to our privacy policy by posting such changes on the Site.

Contact

For any Privacy related concerns please contact us via our website contact form or office@hopandvine.co.nz

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